Privacy Policy

Effective Date: July 2026

At G&J Body Shop, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or communicate with our team.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website or business, we may collect personal information including:

  • Name
  • Mailing address
  • Email address
  • Phone number
  • Vehicle information related to repair requests
  • Insurance claim information you voluntarily provide
  • Information submitted through contact forms
  • Communications with our staff
  • Website usage information collected through analytics tools

We only collect information that is necessary to provide our services and communicate with you.

How We Use Your Information

We use your information to:

  • Respond to questions and estimate requests
  • Schedule collision repair appointments
  • Communicate regarding repairs and insurance claims
  • Provide updates regarding your vehicle
  • Process payments and maintain billing records
  • Improve our website and customer experience
  • Meet legal and regulatory requirements

We only use your information for legitimate business purposes.

SMS Text Messaging Privacy Policy

By providing your phone number and opting-in/consenting to SMS communication with G&J Body Shop, we may collect your information and messages exchanged with our team.

We use text messaging to:

  • Confirm appointments
  • Provide repair updates
  • Communicate regarding estimates
  • Answer customer questions
  • Notify customers when repairs are complete

No phone or mobile number information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message and data rates may apply depending on your mobile carrier.

You may opt out of receiving text messages at any time by replying STOP.

How Long We Keep Your Information

We retain personal information only as long as necessary to:

  • Complete requested services
  • Maintain customer records
  • Meet legal and accounting obligations
  • Resolve disputes when necessary

When information is no longer required, it is securely deleted or destroyed when practical.

Cookies & Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Understand how visitors use our website
  • Improve website performance
  • Remember user preferences
  • Measure website traffic through analytics platforms

Most web browsers allow you to control or disable cookies through your browser settings.

Google Analytics

Our website may use Google Analytics to better understand how visitors interact with our website.

Google Analytics collects information such as:

  • Pages visited
  • Time spent on pages
  • Device type
  • Browser type
  • Approximate geographic location
  • Referral sources

This information is anonymous and is used to improve our website and customer experience.

You can learn more about Google’s privacy practices by visiting:

https://policies.google.com/privacy

Third-Party Services

Our website may include links to third-party websites or services.

Examples may include:

  • Google Maps
  • Google Business Profile
  • Social media platforms
  • Insurance company websites

We are not responsible for the privacy practices of third-party websites.

Information Security

We take reasonable administrative, technical, and physical measures to protect the personal information we collect.

While no website can guarantee absolute security, we strive to safeguard your information using appropriate security practices.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of certain personal information
Withdraw consent where applicable

To make a request, please contact us using the information below.

Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or how your personal information is handled, please contact:

G&J Body Shop

912 6th St NW

Rochester, MN 55901

Phone: (507) 281-4002

Website: https://gjbodyshop.com/